We ship UPS Ground. In most cases, delivery will be within 2 to 5 working days from the time your check or credit card payment has been verified. Customers will not be charged until the product has shipped. Shipments to Alaska and Hawaii are shipped via USPS Priority Mail.
For international orders, we usually ship USPS Air. USPS estimates that it takes about one week to ship to most countries, but the actual delivery time is often longer and will vary depending on the time it takes to clear your country’s Customs, in addition to inland shipping time.
Returns and Order Cancellations
Sanlinx stands behind its 90-day full refund policy (excluding shipping and handling) for the purchase price of products returned in good condition. The customer must first obtain a return authorization (mostly commonly through email) from Sanlinx or its distributors. The customer is responsible for packaging the product securely in its original box, and in most cases, into a bigger box for better protection. The product must arrive in clean and working condition without damage.
If the customer cancels an order before it is shipped, Sanlinx will credit the total amount, including shipping and handling, to the customer.